Terms and Conditions of Alexia Academic Consulting
1. INTRODUCTION & ACCEPTANCE OF TERMS
Welcome to Alexia Academic Consulting, LLC (“AAC,” “we,” “us,” or “our”), a private academic consulting and tutoring company. These Terms and Conditions (“Agreement”) govern all services, products, courses, memberships, tutoring sessions, consulting, communications, materials, and experiences provided by AAC.
By enrolling in, purchasing, accessing, or participating in any AAC service, the Student and Parent/Legal Guardian (collectively, the “Client”) acknowledge that they have read, understood, and voluntarily agreed to be bound by this Agreement.
Failure to comply with these terms WILL result in the immediate termination of services without refund, forfeiture of remaining benefits, and suspension of all course access.
IMPORTANT LEGAL NOTICE:
THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.
2. MODIFICATION OF TERMS
AAC reserves the right to amend or update this Agreement at any time. Updated terms will be communicated via email to active clients and will become effective upon notice. Continued participation in AAC services after notification constitutes acceptance of the revised terms. Amendments shall not retroactively alter vested rights unless expressly stated otherwise.
3. NO REFUND POLICY — ALL SALES ARE FINAL
There are NO refunds under any circumstances, including but not limited to dissatisfaction with results, scheduling conflicts, illness or emergencies, changes in plans, early termination, academic outcomes, personality conflicts, or removal for misconduct.
By signing this Agreement, the Client explicitly waives all rights to chargebacks, disputes, or refund claims.
4. SERVICE EXPIRATION & BUNDLE TERMS
Private Tutoring
The 32+ ACT Score Guarantee Course and the 12-hour private tutoring package expire one (1) year from the service start date. Unused services expire automatically and are forfeited without refund or credit.
The Top Tier Student Bundle Common App services, mentorship hours, and the 14 STEM/Additional Testing Support Hours do not expire.
5. COLLEGE ESSAY & ADMISSIONS SERVICES
Clients must provide a finalized list of up to fifteen (15) schools at the time of enrollment.
All essays must be submitted together as a single batch.
Essays must be submitted no fewer than thirty (30) days prior to the earliest application deadline. AAC does not accept rush requests or applicants whose deadlines are fewer than thirty (30) days away.
All admissions essays and interview preparation are edited and coached exclusively by Alexia Pandey.
Failure to meet submission requirements will result in forfeiture of essay services without refund.
6. THE ALEXIA SCHOLARS PROGRAM
The Alexia Scholars Program is a private, invitation-only merit society. Selection is discretionary and evaluated annually.
Gifts, scholarships, sponsorships, and experiences are not guaranteed.
Termination or removal from AAC automatically revokes Alexia Scholar status and forfeits all pending or future gifts, prizes, sponsorships, or experiences.
All AAC decisions are final and non-appealable.
Scholars also agree to a media waiver, meaning AAC reserves the right to use any media provided by the student, including admissions outcomes, testimonials, and photographs.
Students must meet all ACT testing and GPA requirements to maintain a position on the leadership team.
All Ambassadors must submit three (3) reels per month by the last day of each month, attend required events, and remain actively engaged in the program in order to maintain membership and benefits.
7. CODE OF CONDUCT (ZERO TOLERANCE POLICY)
Strictly prohibited actions include, but are not limited to:
- Academic dishonesty, including the misuse of ChatGPT or other AI tools
- Bullying or harassment
- Slander or defamation
- Interference with AAC business operations or client relationships
- Sharing private communications
- Redistribution, reproduction, or public posting of AAC materials
- Any actions that interfere with AAC’s reputation, recruitment efforts, or business interests
Violations will result in immediate termination without refund.
8. CONFIDENTIALITY & NON-DISPARAGEMENT
Clients must maintain strict confidentiality regarding AAC sessions, materials, staff, clients, and communications, and must refrain from making statements that could reasonably harm AAC’s reputation or business operations.
Violations constitute a material breach of this Agreement and may result in immediate termination of services and legal action.
9. COMMUNICATION POLICY
All communications must occur via email only at alexia@aactutoring.org.
Parent conferences may be scheduled by email for a thirty (30) minute weekday Zoom call.
AAC does not communicate with clients via text message, social media, or third-party messaging applications.
10. CANCELLATION & RESCHEDULING POLICY
Cancellations made more than twenty-four (24) hours in advance incur no penalty.
Cancellations made within twenty-four (24) hours of a scheduled session will incur a $75 late cancellation fee.
If AAC cancels within twenty-four (24) hours of a scheduled session, the Client will receive a two (2) hour tutoring credit.
Rescheduling requests require at least twenty-four (24) hours’ notice.
Availability is not guaranteed within three (3) weeks of ACT or SAT test dates.
11. GUARANTEE OF RESULTS
ACT Score Guarantee Policy
To qualify for the ACT Score Guarantee, Clients must:
- Attend all thirty-six (36) tutoring hours
- Complete all assigned homework
- Take all six (6) mandated practice tests
This policy does not provide for a cash refund.
Clients who meet all program requirements but do not achieve the guaranteed score will receive thirty-six (36) hours of complimentary tutoring for future test dates.
12. INTELLECTUAL PROPERTY RIGHTS
All AAC materials, courses, curriculum, recordings, documents, and resources are copyrighted and protected intellectual property.
Unauthorized duplication, distribution, recording, reproduction, resale, or online posting is strictly prohibited and subject to legal enforcement.
13. ARBITRATION & CLASS ACTION WAIVER
Any dispute arising out of or relating to this Agreement shall be resolved exclusively through binding arbitration under the laws of the State of __________.
The Client knowingly waives the right to a jury trial, participation in a class action lawsuit, and participation in any representative legal proceeding.
14. TERMINATION RIGHTS
AAC reserves the unilateral right to terminate services immediately, remove course access, or revoke memberships or benefits without warning for any breach of this Agreement.
15. SOCIAL MEDIA & MARKETING RELEASE
By enrolling in any AAC service, the Client grants Alexia Academic Consulting, LLC a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, publish, distribute, and display any content submitted or shared by the Client, including but not limited to:
- Written reviews, testimonials, and feedback
- Photographs, videos, and audio recordings
- Academic results, score improvements, and admissions outcomes
- Social media posts, comments, or messages that reference or tag AAC
This license applies across all media and platforms, including but not limited to AAC’s website, TikTok, Instagram, YouTube, Facebook, email marketing campaigns, paid advertisements, and print materials.
AAC reserves the right to edit, crop, caption, or repurpose submitted content for marketing purposes without further notice or compensation to the Client.
Clients who verbally, electronically, or in writing provide a review or testimonial — whether solicited or unsolicited — are deemed to have consented to its use in AAC marketing materials.
The Client waives any right to review, approve, or retract content once it has been submitted or publicly shared in reference to AAC.
AAC will not disclose personally identifiable information beyond what the Client has already made public, except where the Client has expressly consented to full identification (e.g., first name, school acceptance, or score improvement).
16. ENTIRE AGREEMENT & GOVERNING LAW
This Agreement constitutes the entire agreement between AAC and the Client. No oral representations, statements, or promises shall modify these terms unless made in writing and signed by both parties.
This Agreement shall be governed by and construed in accordance with the laws of the State of __________.
SIGNATURES
Student Name: ______________________________________
Student Signature: _________________________________ Date: __________
Parent/Guardian Name: _____________________________
Parent/Guardian Signature: ________________________ Date: __________
Alexia Academic Consulting, LLC
Authorized Representative: _________________________
Signature: ________________________________________ Date: __________