Terms and Conditions of Alexia Academic Consulting
1. INTRODUCTION & ACCEPTANCE OF TERMS
Welcome to Alexia Academic Consulting, LLC (“AAC,” “we,” “us,” or “our”), a private academic consulting and tutoring company. These Terms and Conditions (“Agreement”) govern all services, products, courses, memberships, tutoring sessions, consulting, communications, materials, and experiences provided by AAC.
By enrolling, purchasing, accessing, or participating in any AAC service, the Student and Parent/Legal Guardian (collectively, “Client”) acknowledge that they have read, understood, and voluntarily agree to be bound by this Agreement.
Failure to comply with these terms WILL result in immediate termination of services without refund, forfeiture of remaining benefits, and suspension of all course access.
IMPORTANT LEGAL NOTICE:
THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.
2. MODIFICATION OF TERMS
AAC reserves the right to amend or update this Agreement at any time. Updated terms will be communicated via email to active clients and become effective upon notice. Continued participation in AAC services after notification constitutes acceptance of revised terms. Amendments shall not retroactively alter vested rights unless expressly stated.
3. NO REFUND POLICY ALL SALES ARE FINAL.
There are NO refunds under any circumstances, including but not limited to dissatisfaction with results, scheduling conflicts, illness or emergencies, change of plans, early termination, academic outcomes, personality conflicts, or removal for misconduct. By signing this Agreement, Client explicitly waives all rights to chargebacks, disputes, or refund claims.
4. SERVICE EXPIRATION & BUNDLE TERMS
Private Tutoring
10-hour and 20-hour tutoring bundles expire six (6) months from date of purchase.
Premium Programs
The Silicon Valley Bundle, Top Tier Student Bundle, and Scholar Athlete Bundle expire one (1) year from date of purchase. Unused services expire automatically and are forfeited without refund or credit.
5. COLLEGE ESSAY & ADMISSIONS SERVICES
Clients must submit a maximum of fifteen (15) essays total, submitted together as a single batch. Essays must be submitted no less than thirty (30) days prior to the earliest deadline. AAC does not accept rush requests or applicants whose deadlines are less than 30 days away. Clients must provide a finalized list of up to fifteen (15) schools at time of enrollment. All admissions essays and interviews are edited and coached exclusively by Alexia Robinson. Failure to meet submission requirements forfeits essay services without refund.
6. GOLDEN GIRL SOCIAL CLUB & GOLDEN BOY PROGRAM
Membership benefits expire one (1) year from purchase date. AAC retains sole discretion regarding participation eligibility, public representation, sponsorships, and removal or suspension. Removal results in immediate forfeiture of all benefits, experiences, gifts, and opportunities without refund.
7. THE ALEXIA SCHOLARS PROGRAM
The Alexia Scholars is a private, invitation-only merit society. Selection is discretionary and evaluated annually. Gifts, scholarships, sponsorships, and experiences are not guaranteed. Termination or removal from AAC automatically revokes Alexia Scholar status and forfeits all pending or future gifts, prizes, sponsorships, or experiences. AAC decisions are final and non-appealable.
8. CODE OF CONDUCT (ZERO TOLERANCE POLICY)
Strictly prohibited actions include academic dishonesty (including use of ChatGPT or AI tools), bullying, harassment, slander, interference with AAC business or client relationships, sharing private communications, redistribution or posting of AAC materials, and interference with AAC reputation or recruitment. Violations result in immediate termination without refund.
9. CONFIDENTIALITY & NON-DISPARAGEMENT
Clients must maintain strict confidentiality regarding AAC sessions, materials, staff, clients, and communications and refrain from statements that could harm AAC’s reputation. Violations constitute material breach and grounds for immediate termination and legal action.
10. COMMUNICATION POLICY
All communications must occur via email only at alexiaacademicconsulting@gmail.com. Parent conferences may be scheduled by email for a 30-minute weekday Zoom call. AAC does not communicate via text, social media, or third-party messaging apps.
11. CANCELLATION & RESCHEDULING POLICY
Cancellations made more than 24 hours in advance incur no penalty. Cancellations within 24 hours incur a $200 late cancellation fee. If AAC cancels within 24 hours, the client will receive a two (2) hour credit. Rescheduling requires 24 hours’ notice. Availability is not guaranteed within three (3) weeks of ACT/SAT test dates.
12. NO GUARANTEE OF RESULTS
AAC does not guarantee specific test scores, college admissions outcomes, scholarships, or academic rankings. Client success depends on effort, attendance, and adherence to instruction.
13. INTELLECTUAL PROPERTY RIGHTS
All AAC materials are copyrighted and protected intellectual property. Unauthorized duplication, distribution, recording, or online posting is strictly prohibited and subject to legal enforcement.
14. ARBITRATION & CLASS ACTION WAIVER
Any dispute shall be resolved exclusively by binding arbitration under the laws of the State of __________. Client waives the right to a jury trial, class action participation, and representative lawsuits.
15. TERMINATION RIGHTS
AAC reserves the unilateral right to terminate services immediately, remove course access, or revoke memberships or benefits without warning for any breach of this Agreement.
16. ENTIRE AGREEMENT & GOVERNING LAW
This Agreement constitutes the entire agreement between AAC and Client. No oral representations modify these terms. This Agreement is governed by the laws of the State of __________.